Privacy Policy
Introduction
This Privacy Policy describes how BrainSphere, a product of Classmate India™ Technologies Pvt Ltd, collects, uses, shares, and protects user data while providing its SaaS-based child development platform. By using BrainSphere, you agree to the terms outlined in this policy. BrainSphere operates in compliance with applicable data protection laws, ensuring the security and privacy of all users, including children, parents, and professionals.
Data Collection and Usage
BrainSphere collects various types of user data based on interactions, including:
- Personal Information: Name, contact details, and login credentials.
- Child Development Data: Assessment results, progress reports, and therapy session details.
- Technical Data: IP address, device type, and usage analytics.
- Financial Data: Payment details for subscriptions and transactions processed through PCI-DSS compliant gateways.
All child-related data is collected with verified parental consent, securely stored, and accessible only by authorized professionals.
User Rights
Users have the right to:
- Access and review their personal data.
- Request correction of inaccurate information.
- Request deletion of data unless retention is required by law.
- Withdraw consent where applicable.
All requests will be processed within 15 business days.
Security Measures
BrainSphere implements industry-standard security measures, including:
- AES-256 encryption for data storage and transfer.
- Role-based access controls for data security.
- Regular security audits and compliance checks.
Data Retention Policy
Personal data is retained only as long as necessary to meet legal and contractual obligations. Child progress records are stored for a minimum of seven years, while financial transaction data is maintained for five years for auditing purposes.
Third-Party Data Sharing
BrainSphere does not sell personal data. However, limited data may be shared with:
- Payment gateways for transaction processing.
- Therapists and professionals for service provision.
- Legal authorities for compliance purposes.
Grievance Redressal
For privacy concerns, users can contact our Grievance Officer at support@brainsphere.ai. Responses will be provided within 30 days.
Policy Updates
This Privacy Policy may be updated periodically. Users will be notified before changes take effect. Continued use of BrainSphere constitutes acceptance of the revised policy.
Effective Date: April 3, 2025
